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  • Which would be the best airport to fly into for your properties
    Alicante airport would be the best one as it is only 60kms away from Benidorm. After this our next closest airports would be Valencia going North or San Javier-Murcia going South at equal distances of 146kms to Benidorm
  • Where do I pick up the keys
    You will be met personally by Alistair or a member of his team and shown into the property and be handed over the keys.
  • What time can we check-in to the property
    Our standard check-in time is at 16.00hrs, earlier times can be arranged subject to availability
  • What time do we have to check-out of the property
    Our standard check-out time is at 10.00hrs. Later times can be arranged subject to availability
  • Will there be somebody to meet us on arrival
    Yes Alistair or a member of his team will be at the property waiting for your arrival.
  • Should I forward my flight details to you
    It is highly reccomended that you forward your flight information to us so that we can track your progress in the event of delays , it will also give us a good indication of your arrival time.
  • Do I have to contact you when arriving in to Spain
    Yes , please contact us when you are about to leave the airport for your property destination, we can then be waiting for your arrival.
  • What if my arrival is after midnight
    Even if your arrival is after midnight you will still be met by Alistair at the property. Arrival times should be notified beforehand as additional charges may apply for such service.
  • Is there a contact person who I can call
    Yes, Alistair can be called on this number 0034 626621139
  • Is a security bond required
    A security bond is paid on arrival to the property. The amount is dependant on the property and will be stated in the email correspondence during the booking process.
  • Can the security bond be paid in sterling
    Yes , the amounts will be stated in the email correspondence during the booking process.
  • Can you arrange transport from the airport.
    Yes, we are working with legal transport companies, please ask for details.
  • Can we smoke in the properties
    No, for your own saftey and out of respect for non-smokers, smoking is only permitted outside on the balconies or patios of the properties.
  • Can we bring our pet
    Dogs are allowed with prior written consent from us. Cats or reptiles are not allowed.
  • Do we pay a final cleaning charge
    Yes , all properties pay a final cleaning charge. The amount will be specified in the email correspondence during the booking process.
  • Do all the properties have Wifi
    No , not all the properties have Wifi and some properties the Wifi is charged extra. Please ask for the property chosen.
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